If you are not 100% satisfied with your purchase, you can return your order within 60 days of the original purchase date to receive a full refund. If you would like to return the product, please keep in mind that the product must be unused and returned in the state you received it, preferably in the original packaging. Of course the product can be taken out of the packaging to see if it is according to your expectation. If the product is damaged when trying the product, there is a chance that you won't get the full refund. You will have to return the product(s) to us at your own cost.

The product must not be used and must be returned in the state you received it (no damage, scratches, with original labels, using instructions, guarantee leaflets and other hangtags and wrappings) preferably to be returned in the original packaging to prevent damage while in transit.

We will take into consideration that you might have already taken the product out of the box. We understand you want to check if it meets your expectations. However, if any damage to the product is observed upon return, please note that Mompush reserves the right not to pay the full refund.

All returns are free of charge

The refund process will start once we have received the return product(s) at our facilities. All returns will be refunded back to the original form of payment. Please allow Mompush 3 - 5 business days to process the return and an additional 3 - 7 business days to have it reflected on your account, depending on the financial institution. (Credit Card, PayPal, etc.)

Unfortunately, we don't have a process in place to support product exchanges yet. 

Did you change your mind, or would you like the same product, but in a different color or with different compatibility features? You can return the product to us within 60 days from the purchase date and follow our standard Returns process.

Once we have received the returned product, we will process your refund to the payment method you used while placing the order. After that, you can choose your desired product and place a new order at mompush.com. 

Replacement part orders placed cannot be returned for a refund or exchange. All replacement parts are final sale.