How to return a product

  • Go
  • Fill out the order number and your email address
  • Select which products you’d like to return and the reason for returning them
  • A shipping label will be generated after approved, and a confirmation email will be sent to the email used to place the order
  • Attach the shipping label to the box
  • Drop off the parcel at a designated carrier's drop-off location 
  • Once we have received the product, it will take 10-14 business days for you to receive you refund. For payments via Affirm, the refund can take up to 30 days